EMERGENCY CALL-OUTS
We will always try to be on site within a maximum of 24 working hours but usually within 12. All systems have a manual release key and clients should be aware of how it functions in the event of an emergency.
At an emergency call-out we will not normally carry out a full service unless requested at extra cost. If it is not
possible to repair the fault immediately we will quote for any extra work or parts required.
EMERGENCY CALL OUT CHARGES
Northern Ireland : £150.00 + VAT for the first hour on site, then £90.00 + VAT for each additional hour until our engineers leaves the site + any parts required. Travel time is £60 per hour from when our engineer leaves the office and untill their return to the office.
Republic of Ireland: €180.00 + VAT for the first hour on site then €110.00 + VAT for each additional hour until our engineers leave the site + any parts required . Travel Time €65 per hour from when out engineer leaves the office and untill their return to the office.